About Cogiva

At Cogiva, we work with organisations to understand problems and create solutions in leadership, teams, culture & customer service.

We offer consultancy and training to help you define your mission, values and vision; develop brillant teams and cultures; and create innnovative customer experiences. Working alongside clients, who are experts in their field, we progress through one or more stages of our five step organisational culture development process:

1. Define

…and articulate an inspiring mission and foundational values
2. Imagine

…an audacious and inspiring vision for your organisation’s future
3. Communicate

…your mission, vision and values to your organisation and stakeholders
4. Establish

…processes, procedures and traditions to match your defined mission and values
5. Build

…the right environment and right teams to deliver your mission and vision

“Uplifting, inspiring, this was one of the best service times I have experienced in over 20 years in the NHS. The workshops were fun, creative and inspiring for thinking about new ideas.”

Northumbria Healthcare Trust

Did you know that by addressing customer and staff experience some organisation have seen revenue rise by as much as 40%?  Contact us to discuss how we can help your organisation achieve more, or take a look ion more detail at the services we can offer.