What People Say
"Ben is a pleasure to work with and had a real impact at NCG. He is someone who is highly creative and forward-thinking. Combined with the ability to develop intimate customer understanding and apply this to innovative developments that deliver real outcomes, Ben will be an asset to any business. I would not hesitate to recommend him."
Tom Newbould, NCG
"Uplifting, inspiring, this was one of the best service development days I have attended in over 20 years in the NHS. The workshop was a fun, creative, inspiring forum for thinking about new ideas."
Northumbria Healthcare Trust
"Ben unlocks business potential with minimal fuss, whilst being truly friendly and without comprimising his professionality."
Emma Ailes, Tinderbox Events
"I was lucky enough to then spend time working closely with Ben developing Twistan. His technical expertise, business acumen and dedication to improvement are what sets Ben apart from others and it was a pleasure to work with him."
Andrew Jarvis, Newcastle College
"Ben is a dynamic and thoughtful leader. I can honestly say that he is one of the most skilled and knowledgeable E-commerce/Digital managers I have come across. Strategically he is forward thinking, with the ability to realise an organisations online vision and potential with the most effective tools. I wouldn’t hesitate to recommend Ben, and look forward to working with him in the future."
Mark Pattison, Inspired
"Choosing only 3 top attributes for Ben is very difficult. I would state that Ben achieves great results, works well in any team. His ability to communicate expertise is superb. Working well to help us define a brief he then met that brief with results that exceeded expectations."
Nathan Davies, ESF
"I worked with Ben on the development of an online regional skills portal. Ben is extremely knowledgeable but most importantly, he can relate technical solutions to individuals who don't come from a technical background. Highly recommended!"
Tom Moore, Jam Jar Studios
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Is this really such a great deal?
Posted in Communication, Customer Service
I both love and hate this deal offered by Vodafone for their “pay as you go’” top ups.
On the one hand it seems to be a fantastic offer! You pay just £10 and they give you FIVE TIMES the amount of credit. What a generous gift. What a super friendly company Vodafone must be giving away so much free air time to the customers that it truly values!
On the other hand, when I first saw the billboard, all I could think was, “Vodafone must be charging way too much for minutes and texts if it can afford to give away £50 worth of airtime for just £10.” May be £15 for £10 of credit or even £20 for £10 credit would seem a reasonable stretch (after all “buy one get one free” is firmly embedded in our national economy these days), but to be able to offer £50 for £10 of credit seems a little excessive and makes me wonder how they can afford it! Are they overcharging their pay monthly customers?
Is it really a great deal or just overcharging disguised as a free gift?
Posted via email from Cogiva